What is an inquiry and how to add it
What is an inquiry and how to add it
An inquiry is a way to find out the current price for a product or service you’re interested in. Instead of contacting the supplier right away, you fill out a special form where you specify the desired quantity, delivery and payment terms. The supplier will receive your inquiry and offer a price.
There are several ways to submit an inquiry:
-
From the product page
- Find the required product on the main page, in the catalog, or via search.
- Click the «Request price» button.
- Fill out the form: specify the quantity, delivery terms, preferred currency, and contact details.
- Click «Submit» — the inquiry will be sent to the supplier.
2. From the company price list
- Go to the company page → the Price List tab.
- Select the required items.
- Click the «Send inquiry to supplier for selected items» button.
- Fill out the inquiry form as described above.
3. From the comparison table
- Open the page of the product you’re interested in within the catalog.
- Click the «Comparison table» button — you’ll be taken to a section where you can compare products from different suppliers.
- In the provided list, select the items you’re interested in.
- Click the «Send inquiry to supplier for selected items» button.
- You’ll proceed to the inquiry form, where you can specify terms for several products at once, even if they’re from different companies.
This is convenient if you want to request quotes for similar products from multiple suppliers at the same time.
You can choose products from different suppliers — an inquiry will be created separately for each.
How to fill out the inquiry form
After you click «Request price», «Send inquiry to supplier», or «Send inquiry to supplier for selected items», a form will open that you need to complete manually.
Here’s what the form includes:
Products
You will see a list of the products you selected.
For each product, a row is shown with the name, minimum order quantity, and an input field titled «Desired quantity».
Enter how many units you need in this field.
If you don’t fill in this field, the inquiry cannot be sent.
Delivery terms
Choose:
- With delivery — in this case, fields will appear where you need to indicate:
- Country
- Region (province, state)
- City
- Without delivery — no additional fields will appear
Payment currency
You can select one or several currencies in which you’re ready to consider the offer:
- USD,EUR,UZS,RUB
Payment terms and other details
Write any important terms the supplier should consider:
- How you plan to pay
- Where and when delivery is needed
- Additional requirements (e.g., packaging, required certificates, etc.)
Contact phone
If you’re signed in, it will be filled in automatically.
If not, enter a number where you can be reached.
Once all required fields are completed, click «Submit» — your inquiry will be sent to the supplier.
All fields are required. After submission, the inquiry will enter the system and become available to the supplier.
How to track sent inquiries
After sending a price inquiry, you can track its status in Want to Buy → My inquiries.
This section displays all inquiries you have sent to suppliers. Each row in the list contains:
- The supplier to whom the inquiry was sent (link to the company profile)
- The delivery terms selected during submission (e.g., with delivery, without delivery)
- The selected payment currency (one or more: USD, EUR, UZS, RUB)
- Additional terms you specified in the comments
- The list of products for which the inquiry was made (with quantities and units)
- The current status of the inquiry, for example: Waiting for response.
The «Ask the supplier a question» button is also available to clarify details directly without waiting for a reply to the inquiry.
The «My inquiries» section helps you conveniently control and manage all your communications with suppliers.
